Terms and Conditions

The Aurevith™ online store is operated by Guangzhou Youhu Trading Co., Ltd. These terms apply to purchases made on aurevith.com together with our published store policies.

“Customer” means a person placing or considering an order; “Products” means goods listed for purchase; “Website” means aurevith.com; and “Order” means a purchase request placed through checkout.

By submitting an order, you confirm that the information you provide is accurate and that you have authority to complete the purchase. An order acknowledgement does not necessarily mean that fulfillment has begun. We may contact you if verification is needed.

Our store focuses on children’s learning accessories, everyday routine products, and outdoor discovery items. Product listings describe relevant sizes, materials, included components, and any age guidance to the extent provided. Review warnings and supervise children where appropriate.

Minor variation in color or appearance may arise from screen display and normal production tolerances. Stock and availability may change; where an ordered item cannot be supplied, we will contact you regarding available remedies.

Prices are displayed in U.S. dollars (USD) unless another currency is shown. Checkout presents applicable taxes, delivery fees, discounts, and the final order total before payment.

Payments use the methods offered at checkout and may be subject to authorization or security checks by payment providers. Your financial institution may impose its own charges. Do not send sensitive payment details by email.

Order communications are sent using the contact details supplied at checkout. Contact us as soon as possible about changes or cancellation requests; an order cannot necessarily be changed once fulfillment begins.

Normal processing is 2–4 business days, or up to 5 business days in busy periods. Standard U.S. transit is estimated at 10–15 business days after dispatch. These are estimates, not guaranteed dates. More details appear in the Shipping Policy.

Customers should check delivery details carefully. If a package is delayed, damaged, lost, or marked delivered but not received, contact us promptly for help reviewing carrier information.

Eligible returns should be requested within 30 calendar days after confirmed delivery. Contact support before returning an item. Approved refunds are normally processed within 5–10 business days, subject to payment-provider posting times. Read our Return & Refund Policy for full eligibility criteria.

Provide accurate order information, use products in line with instructions and warnings, and ensure appropriate adult supervision. Do not misuse discounts, payments, or website systems.

Website text, design, branding, and images may be protected by relevant laws. No right to copy or commercially exploit protected materials is granted except as permitted by law.

To the extent allowed by applicable law, liability may be limited for losses beyond our reasonable control, such as certain shipping disruption or third-party service interruptions. Nothing here limits mandatory consumer rights or liability that cannot legally be excluded.

Personal information is handled in accordance with our Privacy Policy and applicable legal requirements.

We may revise store terms to reflect changes in operations or law. The version applicable to a transaction is subject to the terms and mandatory legal rules governing that transaction.

Applicable law and mandatory consumer protections govern disputes. Nothing in these terms waives any right that cannot legally be waived. Contact us first so we may try to resolve concerns.

Email service@aurevith.com, phone +86 13763330227. Customer service hours are 8:00 AM – 10:00 PM Daily.